Kosin store kitchen knife rack

I shot this video at Walmart in Columbus Ohio, and I think excessive force was used. U be the judge.....jus to clear things up she was left in the car, they were in the process of moving and had all the silverware and kitchen stuff in the car, she cut herself out of the seatbelt because she didn't know how to unbuckle it. She had NO INTENTIONS ON HURTING ANYONE!!!!!!!!!